Toni Cooper

The Practice Director is responsible for managing the work of all clinical and non-clinical staff to ensure service delivery in practice and all operational aspects within a specified practice/s to achieve excellent customer service, quality, cost and delivery performance in line with company strategy, goals and values. Provide support and direction to enhance performance, skills and knowledge of practice staff within the practice/s. To work closely with the organisation to deliver quality patient care and service to patients in line with CQC, guidelines, Health & Safety, Employment and any other legislation.