Sevenbrooks Medical Centre

01942 483930

Ormerod House

01942 483930

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

General Data Protection Regulations 2018

The General Data Protection Regulation (GDPR) is a new law that replaces the Data Protection Act 1998 (DPA) and comes into force on 25th May 2018.

The GDPR determines how your personal data is processed and kept safe, and the legal rights you have in relation to your own data.  It is a positive step towards you having more control over how your data is used and how you are contacted.  The new Regulation supports your right to have your privacy respected and your data protected. It is designed to give you confidence that the personal information we hold about you is accurate, up to date and well managed and gives you easier access to that information.

Please be assured that we have always maintained our legal duty of confidentiality to you at all times and we will only ever use or pass on information about you if others involved in your direct care have a genuine need for it.   We will not disclose any of your information to third parties without your permission unless there are exceptional circumstances, such as when the health and safety of others is at risk or where the law requires information to be passed on.

The GDPR requires us to process data ‘fairly’ and in a ‘transparent’ manner and we must provide information to you about how we process your information.

Please see below a link to our ‘Data Protection Privacy Notice for patients’, which will give you more information about this.  Copies of this are also available on reception (including large print).